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An authenticator app (Microsoft Authenticator or Google Authenticator) gives you a code on your phone. It is quicker than email and keeps working when email does not.

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You get a code by email each time you sign in. An authenticator app (Microsoft Authenticator or Google Authenticator) is quicker and keeps working if email is down.

Current password Set up an authenticator app

Already have BitMatrix in your authenticator app? Delete it first — your app will not add a second entry for the same account, and the old one's codes will not work.

1. In your authenticator app, add an account and scan this code.

Cannot scan it? Choose to enter a key instead and type:

2. Enter the 6-digit code the app shows Finish set-up

To remove it, enter a code from the app Remove authenticator app

Lost your phone? Sign in with "Email me a code instead", then ask an administrator to reset your authenticator app.

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